Office Manager

POSITION TITLE:     Office Manager

FLSA STATUS:         Exempt- Salary

SUPERVISOR:         Regional Manager

OBJECTIVE: The office manager is responsible for the day to day operations and activities of the office. This includes but is not limited to the following, acting as a liaison between the patients and practitioners, aid assistants in managing patient flow, monitor insurance processing, work together with the receptionist to complete all task required at the front desk, and promote harmony in the patient care team by cooperating with and helping others whenever possible.  

RESPONSIBILITIES (include but are not limited to the following): 
•    Balance day sheets and bank deposits.
•    Complete all financial treatment plans and patient treatment consents prior to treatment. 
•    Work in conjunction with Regional Manager to set and attain production and collection goals. 
•    Meet all budget requirements.
•    Process incoming payments and run daily treatment report. 
•    Process insurance and medicaid claim forms. Identify unpaid claims and research to resolve. This may include contacting         the patient or the insurance company or both. Resubmit claims as necessary and follow up for timely payments.
•    Monitor claims aging and resolve issues as quickly as possible. Note: all insurance claims should be resolved within 30         days of submission. Any claims unresolved beyond 30 days should be evaluated and monitored to completion. 
•    Monitor accounts receivable and contact patients for payment and/or payment arrangements or patient financing. 
•    Effectively schedule patients daily to production goals.
•    Process welfare and insurance pre-authorizations. 
•    Answer phones with in three rings. 
•    Notify laboratories of cases to be picked up.
•    Run back-up procedure and remove from office nightly. 
•    Making new patient charts. 
•    Manage employees. 
•    Maintain office statistics and complete data entry within 24 hours of close of business.
•    Other duties deemed necessary by supervisor. 

QUALIFICATION 
Knowledge of:
•    Profit and loss statements.
•    Accounts Receivables. 
•    Microsoft Office Products including, but not limited to Word, Excel, and Outlook.  
•    Insurance companies. 
•    Health care field. 

Skills:
•    Strong organizational skills.
•    Ability to multitask.
•    Verbal and written communication skills. 

Requirements: 
•    Minimum of an Associate’s Degree.
•    Five or more years of experience in a managerial position.
•    Dental experience preferred, but not required. 

Apply to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  or at www.Monster.com